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CX Collections

Voice Studio

Demo an outbound voice call without the campaign flow — same wire, hand-launched

Who to call

Ceby’s greeting is built from this borrower’s name and balance, so a call needs one. Borrowers on the do-not-call list are not listed.

Persona
Warm Taglish collections specialist — the default outbound persona.Strict persona on the Custom-LLM integration — every word comes from Ceby's script.